TENANTS

Residents

JCHEN Property Management
11040 Bollinger Canyon Rd. Ste. E921
San Ramon, CA 94582

T:(925) 967-0318

Why Rent From JCHEN Properties?

At JCHEN Property Management, we’ll make sure we work hard to provide the highest quality tenant services you can find. JCHEN Property Management welcomes our new residents with open arms! We only hire the best in customer service because that’s what our residents deserve.
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Maintenance Requests

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays. For after-hours tenant emergencies only, please text to (925) 216-1772 or (510) 862-1800.

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!
Benefits
Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
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